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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tyler McGreal

May 19, 2023

5  out of  5 rating by Tyler McGreal
"Stephanie has been such a pleasure to work with. She has all the answers, is prompt, and polite. I love this office!!"


March 31, 2023

5  out of  5 rating by Shawn
"Robert was great on the phone helped me out a lot"

Ryan Dienes

March 22, 2023

5  out of  5 rating by Ryan Dienes
"Good staff. Have communicated well so far since I switched agents. Happy so far"

Sharen Zidek

March 17, 2023

5  out of  5 rating by Sharen Zidek
"Just met Robert Baumgardner at State Farm Insurance in North Ridgeville. Robert is a very friendly and a helpful salesman there, polite and gave me great information for my car and home insurance. Also they are cheaper than my previous insurance company. He always answers the phone when I call him unlike every other company who makes you leave voicemails. I’m glad my friend referred me to him and hopefully I can continue with him at State Farm Insurance."

One for all

March 7, 2023

5  out of  5 rating by One for all
"Heather is very helpful and kind. The quote was much better than what I’m paying. I’ve told family and friends and now I’m telling everyone else… I don’t think anyone else will beat these prices. Ask for Heather! She’s very quick to reply and super nice!"

Anthony Dunbar

January 30, 2023

5  out of  5 rating by Anthony Dunbar
"Have been with this firm for 6 years. Always a pleasure to work with christina/robin/Robert. Best in the industry."

Dolores Lenart

January 20, 2023

5  out of  5 rating by Dolores Lenart
"I had a couple questions and Robert took his time and answered every single question for me. What a professional and pleasant person to talk to. It's nice to see an employee care about doing a good job."

Rob Whitmore

January 19, 2023

5  out of  5 rating by Rob Whitmore
"Rob Baumgardner is awesome. Helped me considerably in finding the insurance for me. Thanks"
Profile photo of Robert Baumgardner

Robert Baumgardner

September 1, 2022

5  out of  5 rating by Robert Baumgardner
"Got to see "Jake" from State Farm"

Mike Camera

May 21, 2022

1  out of  5 rating by Mike Camera
"My mother and father in law were in an accident. Had all the coverages. Agent tried, but could not even get a copy of the policy from State Farm. Mother was a passenger, so accident could not be her fault and no denial of coverage. No offer for her injuries until over a year later and the company removed the case to Federal Court."

Walt Perkins

November 20, 2020

5  out of  5 rating by Walt Perkins
"Great agent very helpful,nice"

Ralpheal Anderson

June 16, 2020

5  out of  5 rating by Ralpheal Anderson
"Very nice staff and when you talk to them you can tell that they care"

Desiree Reutter

February 17, 2020

5  out of  5 rating by Desiree Reutter
"This agency has helped me to secure my auto and life insurance at amazing rates! State Farm has awesome discounts and benefits for its’ customers. Christina’s team is friendly, efficient, and they make you their number one priority!"

Richard Dawson

December 27, 2019

5  out of  5 rating by Richard Dawson
"I've only been for breakfast, their biscuits are amazing, service is always great."

jason hall

November 11, 2019

5  out of  5 rating by jason hall
"The absolute best from the receptionist on up.always helpful and timely"

Dick Thompson

July 29, 2019

5  out of  5 rating by Dick Thompson
"Had then for the last 20 years never had any problems and cheapest rates for sure!"

joe tite

July 4, 2019

5  out of  5 rating by joe tite
"I want to thank Christina Estes,for better insurance,and with a better price,just wish I had u for a longer period,and I have to give heather a shout out in the Avon lake office,she took her time and went over my fantastic policy"

Tony Rose

November 9, 2017

5  out of  5 rating by Tony Rose
"Had same insurance provider for 7 years for home and auto. Was shopping every insurance company i could find after I discovered my original carrier had policies built in that I had no use for as well as surcharges that were ridiculous. Christina came back immediately with the lowest rates for home and auto and more actual benefits to me than any other carrier. And more bang for the buck for my policies. Painless process done through email that saved me time from the tediousness of phone calls. Did the entire transaction via email and with online document signing made it a breeze. As someone involved in sales with collector cars throughout the world, I was blown away by how easy the transaction went and the excellent customer service provided by Christina and Heather. Prompt replies, immediate answers to my emails and no nonsense made it an excellent experience!"

Nate Courtney

March 14, 2017

5  out of  5 rating by Nate Courtney
"Fantastic agency, great people and great advice with any and all insurance needs, I can't recommend them enough!"

Steve Reed

August 29, 2016

5  out of  5 rating by Steve Reed
"I have had the pleasure of getting to know Christina better over the last few years! She does an incredible job for her clients and comes with my highest recommendation. Christina sincerely cares about her customers and finds great joy in helping them make GREAT DECISIONS! Her team, her clients and her community are blessed to have such a great person in their lives!"

Michelle S

August 15, 2016

5  out of  5 rating by Michelle S
"Christina and her team are awesome. They truly care about their customers needs and go above and beyond. I am impressed with there Knowledge and professionalism. I would highly recommend them for all of your insurance needs."

Ray Mariner

December 28, 2014

5  out of  5 rating by Ray Mariner
"Awesome agent. Very helpful and treats you like family"